Empowering employees is much more than giving them decision-making authority. True empowerment is about creating the systems and structures of an organization that will enable employees to be effective and successful in their roles. Empowerment is where traditional organizational effectiveness and design efforts are focused and where you must incorporate systems to provide the process discipline necessary to keep the focus on results. However, just as important as effective systems and structures is a realistic work load. True empowerment requires that employees can end most days feeling as if they have made successful progress towards their goals, rather than feeling like they are losing ground.
Elements of an Empowered Workforce
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